Free Service Hotline:
+86 137 9524 4661 WhatsApp: +86 137 9524 4661No. 367, Maoting Road, Songjiang District, Shanghai, China
Fax: +86 21 62998787
If you have any questions, requests or messages,
please fill out the form and we will contact you as soon as possible.
Learn about your specific needs through dedicated customer service and introduce you to relevant products.
Our technical staff will provide technical exchanges regarding the related products.
If the product is non-standard, we will offer customized independent design for you.
Throughout the process, customer service will be available to answer any questions or concerns you may have.
Honor contracts and ensure timely delivery, while maintaining constant communication with customers.
For special or complex products, our factory will arrange technical personnel to provide training and guidance on product usage, troubleshooting, debugging, and maintenance for users.
Our products come with an 18-month warranty from the date of delivery.If any malfunction or damage is caused by quality issues within the warranty period, we will provide free repair or replacement. For issues caused by improper use, we offer paid repair services. On request, we provide free on-site installation and commissioning guidance, as well as free pre- and after-sales technical consultation.
We encourage users to provide feedback on product performance and usage so we can improve and better meet your expectations.
Upon receiving a customer inquiry, we will respond within 4 hours. For users in Shanghai or local office areas, we will provide on-site service within 8 hours if needed; for users in other regions, our team will arrive within 48 hours.
